Last May I wrote a post “Africa: Land of Opportunities” highlighting the growing awareness that the countries of Africa (a total of 51 big and small) represent significant business opportunities in the years to come. To see why many share that view take a look at the article “The Globe: Cracking the Next Growth Market: Africa
http://hbr.org/2011/05/the-globe-cracking-the-next-growth-market-africa/ar/1 that appeared in the May issue of Harvard Business Review (www.hbr.org).
We know that understanding where there’s potential, being familiar with statistics, market projections and legal issues isn’t enough to build the foundation of a successful expansion. Rather one needs to know how to operate in an environment, build relationships, understand the future customer.
To develop a better understanding of Africa, I decided to conduct an informal survey of protocol officers from across sub Saharan Africa. We were all attending the second Annual Protocol Conference for Africa. (www.protocolconference.net). These conference participants are people who regularly engage with diplomats and business leaders from around the world. They know their countries, their history as well as current practices and attitudes.
As part of my presentation “Working with Americans” I asked the attendees to list three things that people needed to know to be successful working in their country. Of more than 100 individual responses, the eight noted below are the ones most often cited:
• Respect opinions, the diversity and history of the country
• Learn the culture and traditions
• Be friendly, courteous
• Mean what you say
• Greetings are important, acknowledge people, use appropriate titles
• Be on time
• Be collaborative, cooperative
• Respect the views of others, don’t impose your own
As I read through the list I realize these statements can be our guides not only for working in Africa. They make sense as a framework for working anywhere in the world. Most simply stated the they are: Respect others. Know something of the culture, the place. Be authentic and open. At home or away, good advice. Our thanks to the contributors who shared their thoughts.
Sunday, January 29, 2012
Labels:
global business,
Sub Saharan Africa
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Sunday, January 22, 2012
The Surprising Global Economy
Where are the jobs? According to Robert Neuwirth, his new book Stealth of Nations: The Global Rise of the Informal Economy they are everywhere. They may not be jobs recognized by traditional career counselors but they represent opportunities for people around the world.
According to an interview published in the January 2012 issue of Wired magazine (www.wired.com) the author tells us that the world’s informal economy, gray market, (even black market) employ significant numbers of people (http://www.wired.com/magazine/2011/12/mf_neuwirth_qa/all/1)
Possibly more surprising is that according to his tally this hidden economy generates so much money that if counted as GDP of a single country, it would be the second largest economy in the world.
For me, it isn’t the total revenue alone that is impressive but more is the fact that this is an economy composed largely of small entrepreneurs. People who understand their market and their customer likely to be ones not served by traditional companies operating in the “formal” economy. They are creating opportunities for themselves, for others and Neuwirth thinks its time that people working in “the shadow of globalization” have much to offer to all of us.
But the informal economy isn’t the only source of new ideas, new jobs, and new companies serving specialized niches within our economies. If you read the weekly newsletter Springwise (www.springwise.com) you’ll be treated to a list of new business ideas, trends and innovations going on all around the world.
A recent issue highlighted a Spanish company making biodegradable shoes, a Japanese company with a vending machine for beer, and even a traditional US company, Kraft Foods, who now has a vending machine offering samples of one of their desserts.
We often hear that of a lack of innovation, entrepreneurial spirit and job creation in the nightly news. But Neuwirth’s book and the Springwise newsletter remind us to look behind the headlines to see what’s happening in unexpected ways in unexpected places.
According to an interview published in the January 2012 issue of Wired magazine (www.wired.com) the author tells us that the world’s informal economy, gray market, (even black market) employ significant numbers of people (http://www.wired.com/magazine/2011/12/mf_neuwirth_qa/all/1)
Possibly more surprising is that according to his tally this hidden economy generates so much money that if counted as GDP of a single country, it would be the second largest economy in the world.
For me, it isn’t the total revenue alone that is impressive but more is the fact that this is an economy composed largely of small entrepreneurs. People who understand their market and their customer likely to be ones not served by traditional companies operating in the “formal” economy. They are creating opportunities for themselves, for others and Neuwirth thinks its time that people working in “the shadow of globalization” have much to offer to all of us.
But the informal economy isn’t the only source of new ideas, new jobs, and new companies serving specialized niches within our economies. If you read the weekly newsletter Springwise (www.springwise.com) you’ll be treated to a list of new business ideas, trends and innovations going on all around the world.
A recent issue highlighted a Spanish company making biodegradable shoes, a Japanese company with a vending machine for beer, and even a traditional US company, Kraft Foods, who now has a vending machine offering samples of one of their desserts.
We often hear that of a lack of innovation, entrepreneurial spirit and job creation in the nightly news. But Neuwirth’s book and the Springwise newsletter remind us to look behind the headlines to see what’s happening in unexpected ways in unexpected places.
Labels:
black market,
global business,
grey market,
slumdog economist
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Sunday, January 15, 2012
In the United States we know without question that this is the year of a Presidential election. Ads for/against specific candidates appear on television, radio and billboards. Articles dissecting the latest trends the primary campaigns, words of the candidates fill websites, print media, blogs, and podcasts. All of this taking place now, in January, when the election isn't due until November.
With all the media attention it’s easy to believe that the US election is the only one that will take place in 2012. Notwithstanding that the outcome may have worldwide importance it is only one of many presidential elections that will occur in 2012.
A look at the website Election Guide (www.electionguide.org/calendar.php) reveals that more than a dozen countries will elect their leaders this year. The list includes nations often in the headlines: Russia, France, Venezuela, Turkey and South Korea. But that isn’t the complete list. Voters go to the polls in Iceland, Ghana, Finland, and Slovenia, Mali, Turkmenistan, Sierra Leone and Kazakhstan.
Who will the new presidents be and when will we know? Before the November US election Presidents will be selected in other places. For example January in Finland, Russia in March, and May is the month in France. Check the list on Election Guide for all the dates to watch.
As we think about these contests questions come to mind: Will the timing of an early election shape the results in another place? How will the Presidents chosen by the citizens in their country shape its connections to others, impact economic and trade policies? Will cooperation be increased or reduced? For example, will the relationship between Germany and France differ if the leadership changes and what might that mean for the world’s economic situation?
These questions remind us that we can’t watch just one election, the one in our own country any longer. In our complex, connected world we must pay attention to the selection of leaders around the everywhere.
With all the media attention it’s easy to believe that the US election is the only one that will take place in 2012. Notwithstanding that the outcome may have worldwide importance it is only one of many presidential elections that will occur in 2012.
A look at the website Election Guide (www.electionguide.org/calendar.php) reveals that more than a dozen countries will elect their leaders this year. The list includes nations often in the headlines: Russia, France, Venezuela, Turkey and South Korea. But that isn’t the complete list. Voters go to the polls in Iceland, Ghana, Finland, and Slovenia, Mali, Turkmenistan, Sierra Leone and Kazakhstan.
Who will the new presidents be and when will we know? Before the November US election Presidents will be selected in other places. For example January in Finland, Russia in March, and May is the month in France. Check the list on Election Guide for all the dates to watch.
As we think about these contests questions come to mind: Will the timing of an early election shape the results in another place? How will the Presidents chosen by the citizens in their country shape its connections to others, impact economic and trade policies? Will cooperation be increased or reduced? For example, will the relationship between Germany and France differ if the leadership changes and what might that mean for the world’s economic situation?
These questions remind us that we can’t watch just one election, the one in our own country any longer. In our complex, connected world we must pay attention to the selection of leaders around the everywhere.
Labels:
global business,
presidential election
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Saturday, January 7, 2012
Tastes of Travel: Biltong, Koeksisters and Pinotage
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| BILTONG |
When I headed to Pretoria to speak at the second Annual Protocol Conference for Africa, (www.protocolconference.net) I never guessed that my vocabulary would soon include Biltong, Koeksisters (when spoken the name sounds to me like “Crooked Sisters”) and Pinotage - foods and wine I’d never heard of, much less tasted. In September I wrote in this blog that I thought I might taste Boerewors (a type of sausage) but I didn't. Unexpected treats were what I discovered.
Fortunately I was introduced to all three staying with friends who were the organizers of the conference. Each was offered as a special treat and they were exactly that and more. These are traditional South African foods and wine that are part of contemporary life. To briefly explain: Biltong is a cured meat similar to what we in the US call jerky. It’s often made from beef, game or even ostrich. Everyone it seems has a favorite supplier and flavor. For my taste it makes a delicious sandwich (especially when its part of a picnic lunch).
Koeksisters is a dessert of braided pastry covered in a sweet syrup. It is so important in the history of South Africa that a recipe for it is in the District Six museum in Cape Town (www.districtsix.co.za). District Six was the Sixth Municipal District of Cape Town in 1867. Originally established as a mixed community of freed slaves, merchants, artisans, labourers and immigrants. It was a once a vibrant community but later was destroyed with black South Africans being the first to be resettled in other areas. By 1982 60,000 people had been forcibly removed and the area flattened. The museum honors the memory of those experiences and includes wall hangings that are hand embroidered recipes of the foods of that were traditional within the community.
Pinotage is a South African wine made from grapes grown developed and grown there. The Pinotage Association (www.pinotage.co.za) describes the wine as: "Almost always a deep, dark color, it can be an easy-drinking wine with upfront wild berry flavors, or it can lean towards smoky, musty undertones with firmer tannins.” My tastings included bottles from several wineries, each distinctive and delicious.
Sharing food and wine with long history as part of a country new to me made me feel connected to my friends and new acquaintances in a way that just visiting the tourist sites could not do. The experience reminds me to search out local foods wherever I travel in 2012 and I hope that you will too. What tastes will we remember when we begin 2013?
Labels:
BRICs,
business travel,
pinotage,
south africa
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Sunday, September 18, 2011
When I arrive, what should I eat? Boerewors? Kadayif?
With all the questions one has to answer when traveling to a new destination,What should I eat is one of my favorites. It’s much more interesting to contemplate than what vaccinations I need and how many pages must there be in the passport for the visa that’s required.
Because I’m about to embark on a journey that will take me within the span of two weeks to South Africa and then to Turkey food is very much on my mind. There will be
Boerewors, a spicy sausage to sample in Cape Town and Kadayif, a handmade "shredded" pastry in Istanbul to say nothing of dozens of other dishes and drinks. To get an idea of the possibilities two sites I discovered are: Explore South Africa, (http://www.exploresouthafrica.net/culture/food.htm) or Turizm.net (http://www.turizm.net/turkey/tips/storyfood.html).
It’s exciting to have the opportunity to sample cuisines with such rich and long standing traditions. Settlers and traders brought their food, spices, grains and livestock to both countries. New foods were added to the traditional meals. The selections and menus evolved. History, tradition, culture and contemporary society come to life through understanding the foods of each place. Sampling, exploring the markets and the restaurants and discovering the answers to What shall I eat? will be a delightful form of experiential learning.
If your travels take you to other places you may may want to check out the website Food In Every Country (http://www.foodbycountry.com/index.html. It provides fascinating information about the cuisine of sixty-eight countries and regions ranging from Algeria to Zimbabwe.
Before you go, now there's one more question to ask? What should I eat when I arrive?
Labels:
food,
global travel,
south africa,
turkey
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Sunday, September 11, 2011
The new year begins when?
Around the world people celebrate the arrival of a new year on January 1. It seems to be a shared truth that this date marks the beginning of a new year full of opportunity and possibility. But is it? Does a new year begin then? Maybe the beginning of the new year is a matter of choice. Is that possible?
For my friend Barb Sullivan September 1 marks the beginning of a year. Just a days ago she began a new year that she’s calling her Year of Opportunities (it is year long sabbatical from her position as Chief of Protocol for the City of Toronto). In the first post on the blog created to chronicle her experiences she wrote about her idea that September 1 starts a new year (www.barbsyear.blogspot.com) Reading her post led me to think about the possibility that the beginning of a new year can vary, be a personal choice of both date and way to celebrate.
Of course we all have birthdays that mark the passage of a year, hence a new year begins for each of us on that date, the anniversary of our birth. But must that be our personal New Year? Many of us chose to celebrate Chinese New Year as well as the January 1 New Year and for some of us Rosh Hashonah, the Jewish New Year, is the most meaningful of the celebrations.
As I thought this idea I realized nations have “birthdays” which begin new years for the country and its people. These birthdays or National days or Independence Days which are marked by special celebrations. If you’re in the US, Independence day (July 4 ) is a day for picnics and fireworks. In 2011 Eritrea’s independence celebration included a beauty pageant. Chile has a week of celebrations that include Chilean cowboy music and fiesta partias (patriotic parties). (http://www.joeskitchen.com/chile/culture/fiestaspatrias.htm). South Sudan will celebrate the first anniversary of its independence on July 9, 2012 with the form of the celebration yet to be revealed.
Each country has a special way to celebrate but all share one common practice, something that’s important for a traveler to know. On independence day wherever you are, many businesses will be closed. The dates vary. Before you plan a trip its useful to find out if Independence day that will be observed during your visit. (http://en.wikipedia.org/wiki/List_of_national_independence_days) Avoid surprises, enjoy the festivities.
All in all there are many days that can be counted as the beginning of a new year. Follow tradition or create one of your own. Will you begin a new year once in a calendar year or multiple times? The decision can be yours.
For my friend Barb Sullivan September 1 marks the beginning of a year. Just a days ago she began a new year that she’s calling her Year of Opportunities (it is year long sabbatical from her position as Chief of Protocol for the City of Toronto). In the first post on the blog created to chronicle her experiences she wrote about her idea that September 1 starts a new year (www.barbsyear.blogspot.com) Reading her post led me to think about the possibility that the beginning of a new year can vary, be a personal choice of both date and way to celebrate.
Of course we all have birthdays that mark the passage of a year, hence a new year begins for each of us on that date, the anniversary of our birth. But must that be our personal New Year? Many of us chose to celebrate Chinese New Year as well as the January 1 New Year and for some of us Rosh Hashonah, the Jewish New Year, is the most meaningful of the celebrations.
As I thought this idea I realized nations have “birthdays” which begin new years for the country and its people. These birthdays or National days or Independence Days which are marked by special celebrations. If you’re in the US, Independence day (July 4 ) is a day for picnics and fireworks. In 2011 Eritrea’s independence celebration included a beauty pageant. Chile has a week of celebrations that include Chilean cowboy music and fiesta partias (patriotic parties). (http://www.joeskitchen.com/chile/culture/fiestaspatrias.htm). South Sudan will celebrate the first anniversary of its independence on July 9, 2012 with the form of the celebration yet to be revealed.
Each country has a special way to celebrate but all share one common practice, something that’s important for a traveler to know. On independence day wherever you are, many businesses will be closed. The dates vary. Before you plan a trip its useful to find out if Independence day that will be observed during your visit. (http://en.wikipedia.org/wiki/List_of_national_independence_days) Avoid surprises, enjoy the festivities.
All in all there are many days that can be counted as the beginning of a new year. Follow tradition or create one of your own. Will you begin a new year once in a calendar year or multiple times? The decision can be yours.
Sunday, September 4, 2011
A New Country Almost Two Months Old
On July 9, 2011 South Sudan, a nation of 8 million people, officially gained its independence. Once part of the country of Sudan, it now stands a unique nation and on July 14 it joined the United Nations becoming member country #193.
Beyond the headline announcing it ascension to this major world organization we can observe other indicators of the existence of a new county. It has an official name: Republic of South Sudan. A flag. A national anthem. A motto: Justice, Liberty, Prosperity. A calling code ( 211) and an official language: English.
On a practical note, a currency was created and issued: the South Sudanese pound. You can see a photo at the International Business Times http://www.http://www.ibtimes.com/articles/182203/20110718/south-sudan-pounds-new-currency-bashir-pictures.htm On one side the bills feature a photo of John Garange who led the Sudan Peoples Liberation Army and signed the peace agreement that led to the independence voted on July 9. Although the pound is now in circulation you can’t yet check the exchange rate on the Universal Currency Converter site (www.xe.com) or Oanda (http://www.oanda.com) but check back, the currency is new.
The Republic has a capital city, Juba. However, it was just announced that it will create a new capital in Ramciel moving over the next three to five year to a location that will provide with ample room for expansion, creation of government buildings and construction of embassies for representatives of other nations.
Looking for background about this new nation? Find details in the Wikipedia and the CIA WorldFactobook. Prefer a site dedicated to current news? You can read current articles on SouthSudan.net (www.southsudan.net) or SouthSudannewsagency.com (SouthSudannewsagency.com)or set a Google Alert and receive news from a variety of sources.
If you have followed the recent news you’d know in addition to naming a new capital location, that the struggle with Sudan (the north, the remainder of the original country) over boundaries and oil revenue is on-going. Further you’d have discovered that the first embassy of South Sudan will be built in Israel although the city, either Jerusalem or Tel Aviv, has yet to be confirmed.
What else will happen in the months ahead? What will the stories that we'll read on July 9, 2012, the first anniversary of the independence of the Republic of South Sudan?
Beyond the headline announcing it ascension to this major world organization we can observe other indicators of the existence of a new county. It has an official name: Republic of South Sudan. A flag. A national anthem. A motto: Justice, Liberty, Prosperity. A calling code ( 211) and an official language: English.
On a practical note, a currency was created and issued: the South Sudanese pound. You can see a photo at the International Business Times http://www.http://www.ibtimes.com/articles/182203/20110718/south-sudan-pounds-new-currency-bashir-pictures.htm On one side the bills feature a photo of John Garange who led the Sudan Peoples Liberation Army and signed the peace agreement that led to the independence voted on July 9. Although the pound is now in circulation you can’t yet check the exchange rate on the Universal Currency Converter site (www.xe.com) or Oanda (http://www.oanda.com) but check back, the currency is new.
The Republic has a capital city, Juba. However, it was just announced that it will create a new capital in Ramciel moving over the next three to five year to a location that will provide with ample room for expansion, creation of government buildings and construction of embassies for representatives of other nations.
Looking for background about this new nation? Find details in the Wikipedia and the CIA WorldFactobook. Prefer a site dedicated to current news? You can read current articles on SouthSudan.net (www.southsudan.net) or SouthSudannewsagency.com (SouthSudannewsagency.com)or set a Google Alert and receive news from a variety of sources.
If you have followed the recent news you’d know in addition to naming a new capital location, that the struggle with Sudan (the north, the remainder of the original country) over boundaries and oil revenue is on-going. Further you’d have discovered that the first embassy of South Sudan will be built in Israel although the city, either Jerusalem or Tel Aviv, has yet to be confirmed.
What else will happen in the months ahead? What will the stories that we'll read on July 9, 2012, the first anniversary of the independence of the Republic of South Sudan?
Labels:
global growth,
south sudan,
sudan
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